Have a question about your order, need help finding your perfect shoe size, or want to make a return? The ShoesInMotion support team is here to help you stay moving!
📧 Email Us
For the fastest response, drop us an email anytime. We monitor our inbox constantly and will get back to you within 24 business hours.
- Customer Support & Returns: support@shoesinmotion.com
- General Inquiries: hello@shoesinmotion.com
⏰ Support Hours
Our dedicated customer care team is online during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (EST)
- Saturday – Sunday: Closed (We're out running!)
📝 Tips for Faster Service
If you are reaching out about an existing order, please include your Order Number (e.g., #SIM1001) and the email address used at checkout so we can look up your details instantly.