This Privacy Policy describes how ShoesInMotion.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We collect:
- Device Information: Browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Customer Support Information: Any information you voluntarily provide when contacting our help desk or completing our fit-finder quizzes.
2. How We Use Your Personal Information
We use your personal information to provide our services and fulfill your orders, including:
- Processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
- Communicating with you about your order status or account.
- Screening our orders for potential risk or fraud.
- Providing you with targeted advertisements, product updates, or promotional offers that align with your shoe preferences.
3. Sharing Personal Information
We share your Personal Information with third-party service providers to help us run our online store. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- We use standard analytics tools (like Google Analytics) to help us understand how our customers use the Site.
- We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.
4. Behavioral Advertising and Tracking
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use cookies, pixels, and tracking technologies to improve your experience and tailor our shoe recommendations to your browsing habits. You can opt out of targeted advertising through your browser settings or standard platform opt-out links (such as Facebook or Google ad settings).
5. Your Rights
Depending on your geographic location (e.g., if you are browsing from California under CCPA or Europe under GDPR), you may have specific rights regarding your personal data. This includes the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the information below.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
7. Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment info is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption via Shopify's secure gateway.
8. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: privacy@shoesinmotion.com
Email: privacy@shoesinmotion.com